Frequently Asked Questions
Everything you need to know about our foundation, donations, and how you can make an impact.
What is helpNhelper?
helpNhelper is an innovative project initiated by ASH Foundation. It serves as a secure and reliable platform that connects help seekers with donors, facilitating assistance for a range of needs within our community.
How is ashfoundation.ngo fundraiser different from helpNhelper fundraiser?
ashfoundation.ngo fundraisers collect donations into a central fund that benefits multiple individuals. For example, a central flood relief fund raises money following severe flooding and distributes grants and assistance to many affected people across impacted areas. In contrast, helpNhelper fundraisers are designed to support a single individual at a time.
Can I donate anonymously?
Yes. During the checkout process, you can select the anonymous option to hide your identity. This means helpNhelper will not share your name or contact information with the individual benefiting from your donation. However, your phone number will be used solely to send you a receipt.
How can I keep track of my donations?
helpNhelper keeps a record of all your donations. You can view your giving history at any time by logging into your helpNhelper account dashboard.
What makes helpNhelper different from other fundraising organizations?
helpNhelper stands out by seamlessly combining technology, transparency, and trust—ensuring that donors not only give, but also clearly see the real impact of their contributions.
Is there a service charge for organizations using helpNhelper’s platform?
Yes, helpNhelper applies a 7% service charge only for organizations using the platform. This fee helps cover operational costs, including platform maintenance, administrative support, volunteer expenses, and ensuring a reliable and transparent fundraising experience.
What happens if a campaign raises more funds than its target amount?
If a campaign collects more donations than its target, the funds are carefully reallocated to other campaigns that have not yet reached their required funding. This ensures that all contributions are utilized effectively to support as many beneficiaries as possible and maximize overall impact.
Does helpNhelper publish a yearly audit report?
Yes, helpNhelper prepares a yearly audit report to ensure full financial transparency. The report includes details of donations received, fund utilization, and overall project impact. It is shared directly with relevant stakeholders and can also be sent via email upon request.
What will I do if I have any further questions?
If you have any further questions, you can contact our representative directly via WhatsApp or phone call at +8801841040543 (BST 7 am-7 pm)